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Your Perfect Canvas - Worst service ever

Order placed in November, was told it was at printing stage, during December I sent numerous emails and was told "dont worry you will have it before Christmas, then "sorry, we will send today, a week later still no sign of print, this was for a Christmas present. Would not recommend to anybody. I have had 3 prints from this company in the past with no problem but never again.
#1434909
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I bought this canvas as a gift for my mother in law & I paid extra for the quality control. After waiting several weeks for the canvas to arrive the faces on several of the pictures had been chopped off. I called & complained and was told to upload the images again and...
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#1409561
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Your Perfect Canvas - Avoid at all costs!!!

Took my money but never set order. All my emails chasing my order have been ignored or bounce back when sent via PayPal, I can’t even get through on the phone! I’ve been forced to make a claim through PayPal.
1.0
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#1262619
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I ordered my perfect canvas through wowcher. I paid £12.99 for the canvas and £7.99 for p&p. I am aware this is a good price however I may as well have thrown £21 in the bin. The canvas arrived and I was very disappointed with the product. All the photos were blurry....
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1.0
#1212548
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I placed an order on 8th December 2017 and it said my canvas would be delivered by Christmas which I thought perfect enough time. I was out of the country at this time and it didn't get deleivered, and as it was Christmas period I could not contact them until 3rd Jan,...
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1.0
#1183063
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Your Perfect Canvas - Unhappy customer

Ordered a canvas through wowcher. Canvas arrived in a plastic bag with bubble wrap, frame was broken. I notified my perfect canvas to which I did get refunded for the post after 4 weeks but still £18.00 out of pocket for a broken canvas. I notified wowcher and still haven't had a respond. It pays to read reviews before purchasing. Would not recommend either companies. Stick to who you know.
#1175174
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Your Perfect Canvas - Your NOT perfect canvas

Order placed on 13th December promised delivery before Christmas. JOKE. Nothing yet and it is over two weeks since Christmas. No reply to emails (gave up sending them). Perhaps Wowcher should check these companies before selling people vouchers
#1165341
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Your Perfect Canvas - No customer service as all

I placed order end of November for one heart shaped canvas.... I received email for approval of print but could not open attachment, I have tried emailing and calling but no reply... very disappointed as email bounce back said everyone would receive delivery before Christmas.... I’m so upset was a special present that I have not received and would explanation.... wish I had time to order from another company....
1.0
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Diversity of Products or Services
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#1154920
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Your Perfect Canvas - Useless dont touch this company

I ordered over a month ago for my mums birthday present...i emailed rang lots amd was told id receive in time for xmas....shame my mum birthday present wasnt ready to give to her on her 60th.DO NOT TOUCH THIS COMPANY
1.0
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Diversity of Products or Services
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#1153687
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I ordered a canvas for my Mum & Dad's Christmas present 03/11/2017 - I thought I was being prepared for Christmas... It's now Mid-December and not heard anything from them, other than they have accepted my order. I have emailed them MULTIPLE times and I do not get any...
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1.0
I didn't like
  • Customer service
  • Did not receive my order
#1143623
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